Lïoublesliooting guide – Kenmore ULTRA WASH 15838 User Manual

Page 20

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lïoublesliooting Guide

Dishwasher is not operating properly

PROBLEM ...

CAUSE...

SOLUTION...

Dishwasher does
not run or stops

during a cycle

Door not closed

Wrong cycle selected

No or improper power
supplied to dishwasher

Motor stopped due to
overload

No water supplied to
dishwasher

Make sure door is closed and securely latched.

Refer to the “Cycles” section, page 13.

Check to see if household fuse or circuit breaker is
blown or tripped.

Motor will automatically reset itself within a few minutes.
If it does not restart, call for service.

Check to see if shut-off valve (if installed) is turned on.

Dishwasher will
not fill

Overfill protector stuck

Check to see if the overfill protector moves up and down
freely. Press down to release.

Dishwasher seems
to run too long

Water supplied to dish­
washer is not hot enough

It is normal for the dishwasher to run longer while heating

water. Refer to the “Water temperature tips” section,
page 12.

•A delay will occur in the main wash if the Water Heat

option is selected.

•Three delays will occur if the Pots & Pans cycle is

selected.

•The final rinse will automatically delay until the water

temperature reaches 135°F (57°C).

Water remains
in dishwasher

Cycle not finished

Wait for the cycle to complete.

Detergent remains
in covered section
of dispenser

Cycle not finished

Detergent has lumps

Bottom rack in backwards

Wait for the cycle to complete.

Replace with dry, lump-free detergent.

Refer to the “Parts and Features” section, page 3 and
reinstall rack if necessary.

White residue

appears on front
of access panel

Too much detergent

was used

Brand of detergent
developing excess foam

Refer to the "Using the detergent dispenser” section,

page 11.

Try a different brand to reduce foaming and eliminate
buildup.

Odor in the
dishwasher

Dishes only washed every
2-3 days

Plastic smell of new dishwasher

Run a Quick Rinse cycle at least once or twice a day

until full load is accumulated.

Run a vinegar rinse, as described on the next page.

Condensation on
kitchen counter

Excessive moisture from vent in

dishwasher console

Dishwasher console should be aligned with countertop.
Refer to Installation Instructions for more information.

Dishes are not cleaned completely

Food soii ieft

on dishes

Improper loading

Water temperature is too low

Use of incorrect, too little,

or ineffective detergent

Refer to the “Loading Your Dishwasher” section,
pages 7-10.

Use the Water Heat option. If needed, turn home water
heater up to ensure water entering dishwasher is 120°F
(49°C) minimum. Refer to the "Water temperature tips"
section, page 12.

Use recommended dishwasher detergents only. Refer

to the “Using the detergent dispenser” section, page 11.

Never use less than one tablespoon per load. Detergent
must be fresh to be effective. Always store detergent in

a cool, dry area.

continued on next page

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