Ivoubleshooting guide (cent.) – Kenmore ULTRA WASH 15838 User Manual

Page 21

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IVoubleshooting Guide (cent.)

Dishes are not cleaned completely (cont.)

PROBLEM ...

CAUSE...

SOLUTION...

Food soil left on

Detergent cakes in dispenser

Use fresh detergent only. Do not allow detergent to sit

dishes

(cont.)

for several hours in a wet dispenser. Check dispenser
for caked detergent. Clean dispenser when caked deter­
gent is present.

Pump or spray arm

Remove labels before washing bottles and cans or wash

clogged by labels from

by hand. Refer to the “Tips for washing special items"

bottles and cans

section, page 18.

Insufficient fill caused by

Home water pressure should be 20 to 120 psi

low water pressure

(138-828 kPa) for proper dishwasher fill. A booster
pump on the water supply may be necessary if pressure
is too low.

Slowdown of wash arm due

Never use soap or laundry detergents. Use recom-

to high suds

mended dishwasher detergents only.

Spots or stains on dishes

Spotting and filming

Hard water or high mineral

Conditioning the final rinse water with a liquid rinse agent

content in water

helps eliminate spotting and filming. Keep the dispenser
full with a rinse agent at all times.

Water temperature is too low

Use the Water Heat option. If needed, turn home

water heater up to ensure water entering dishwasher is

120°F (49°C) minimum. Refer to the “Water temperature

tips” section page 12.

Use of incorrect detergents

Use recommended dishwasher detergents only.

Incorrect amount of

Refer to the “Using the detergent dispenser” section,

detergent

page 11. Heavy soil and/or hard water generally require
extra detergent.

Use of ineffective detergents

Detergent should be fresh. Store in a cool, dry place,

preferably in an airtight container. Discard lumpy detergent.

Insufficient fill caused by low

Home water pressure should be 20 to 120 psi (138-828

water pressure

kPa) for proper dishwasher fill. A booster pump on the

water supply may be necessary if pressure is too low.

NOTE:

To remove spots and film from dishes, try a

vinegar rinse.

1. Wash and rinse as usual using the No Heat Dry option.

2. Remove all metal items.

3. Put 2 cups (500 mL) white vinegar in a container on

the bottom rack.

4. Run dishwasher through complete washing cycle.

Vinegar will mix with wash water.

Siiica film or etching

A water chemical reaction

It may not be possible to prevent problem, except by

(silica film is a white

with certain types of glass-

hand washing. To slow this process, use a minimum

iridescent deposit;

ware. Usually caused by

amount of detergent but not less than 1 tablespoon per

etching is a

some combination of soft

load. Use a liquid rinse agent and underload the dish-

cloudy film)

or softened water, alkaline

washer to allow thorough rinsing. Silica film and etching

washing solutions, insufficient

are permanent and cannot be removed. Use the No

rinsing, overloading
the dishwasher, and heat
of drying.

Heat Dry option.

2 0

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