Troubleshooting chart (continued) – Kenmore 153.339432 User Manual
Page 37
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TROUBLESHOOTING CHART (CONTINUED)
PROBLEM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
THERMOSTAT FAILS TO
1.
Thermostat not functioning properly
1.
Replace thermostat
SHUT-OFF
2.
Improper calibration
2.
Replace thermostat
COMBUSTION ODORS
1.
Insufficient secondary air
1.
Provide ventilation to water heater. Check flue
way, flue baffle, and burner
2.
Water
heater
flue
or
vent
system
blocked
2.
Clean, locate source and correct
3.
Heater installed in a confined area
3.
Provide fresh air ventilation
SMOKING AND CARBON
FORMATION (SOOTING)
1.
Insufficient secondary air
1.
Provide ventilation to water heater. Check flue
way, flue baffle, burner
2.
Low gas pressure
2.
Check with gas utility company
3.
Water
heater
flue
or
vent
system
blocked
3.
Clean, locate source and correct
4.
Thermostat not functioning properly
4.
Replace thermostat
5.
Heater installed in a confined area
5.
Provide fresh air ventilation
6.
Burner flame yellow-lazy
6.
See “Burner Flame Yellow-Lazy”
CONDENSATION
1.
Temperature setting too low
1.
Increase the temperature setting. Refer to the
“Condensation” sub-section of this manual’s
Troubleshooting Guide.
BURNER FLAME FLOATS
1.
Orifice too large
1.
Replace with correct orifice
AND LIFTS OFF PORTS
2.
High gas pressure
2.
Check with gas utility company
3.
Water
heater
flue
or
vent
system
blocked
3.
Clean flue and burner-locate source and correct
4.
Cold drafts
4.
Locate source and correct
BURNER FLAME TOO HIGH
1.
Orifice too large
1.
Replace with correct orifice
FLAME BURNS AT ORIFICE
1.
Thermostat not functioning properly
1.
Replace thermostat
2.
Low gas pressure
2.
Check with gas utility company
PILOT FLAME
1.
Pilot line or orifice clogged
1.
Clean, locate source and correct
TOO SMALL
2.
Low gas pressure
2.
Check with gas utility company
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