Troubleshooting, Glass tray, Tones – Kenmore Elite 721.88519 User Manual

Page 44: Troubleshooting ~44

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TROUBLESHOOTING

GLASS TRAY

PROBLEM

CAUSE

The glass tray will not move.

• The glass tray is not correctly in place. It should be correct-side up and sitting firmly

on the center hub.

• The support is not operating correctly. Remove the glass tray and restart the oven.

If the hub still does not move, call Sears Service at 1-800-4-MY-HOME®. Cooking

without the glass tray can give you poor results.

TONES

PROBLEM

CAUSE

You do not hear the programming
or end-of-cycle tone.

• You have not entered the correct command.

The audible tone has been disabled.

• Tone must be enabled.

DISPLAY MESSAGES

PROBLEM

CAUSE

The display is flashing “: ”.

• There has been a power interruption. Reset the clock. (See the "Clock" section on

Page 10.)

If none of these items is causing your problem, call Sears Service at 1-800-4-MY-HOME®.

44

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