Troubleshooting – Kenmore 665.1629 User Manual

Page 19

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TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Dishwasher is not operating properly

Dishes are not completely clean

Dishwasher does not run or stops during a cycle

Is the door closed tightly and latched?

W as the door opened during the cycle or was the power
interrupted? The START button light will begin flashing when
the door is opened during a cycle or when the power is
interrupted. M ake sure the door is fully closed and latched.
Press START to resume the cycle.

Is the right cycle selected? Refer to the “Cycle Selection

Charts.”

Is there power to the dishwasher? Has a household fuse
blown or circuit breaker tripped?

Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.

Is the water shutoff valve (if installed) turned on?

It is norm al for certain cycles to repeatedly pause for several

seconds during the wash cycle.

Dishwasher will not fill

Is the overfill protection float able to move up and down

freely? Press down to release.

Dishwasher seems to run too long

Is the water supplied to the dishwasher hot enough? The

dishwasher runs longer while heating water. Refer to the
“Dishwasher Efficiency Tips” section.

A delay automatically occurs in some wash and rinse cycles

until the water reaches the proper temperature.

Water remains in the dishwasher

Is the cycle complete?

Detergent remains in the covered section of the
dispenser

Is the cycle complete?

Is the detergent lump-free? Replace detergent if necessary.

White residue on the front of the access panel

W as too much detergent used? Refer to the “Detergent
Dispenser" section.

Is the brand of detergent making excess foam? Try a different
brand to reduce foam ing and eliminate buildup.

Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.

Does the dishwasher have a new plastic sm ell? Run a vinegar
rinse as described in the section “Spotting and filming on
dishes.”

Condensation on the kitchen counter (built-in models)

Is

the

dishwasher

aligned

with

the

countertop?

Moisture

from

the

vent

in

the

dishwasher

console

can

form

on

the

counter.

Refer to the Installation Instructions for more information.

Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the “Dishwasher

Loading” section.

Is the water temperature too low? For best dishwashing

results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency

Tips” section.

Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.

Do you have hard water? You may need to increase the
amount of detergent you are using. Refer to the “Detergent
Dispenser” section. Also, you may need to switch to a
detergent with a phosphorus content of 8.7%.

Is

detergent

caked

in

dispenser?

Use

fresh

detergent

only.

Do

not

allow

detergent

to

sit

for

several

hours

in

a

wet

dispenser.

Clean dispenser when caked detergent is present.

Is

the

pump

or

spray

arm

clogged

by

labels

from

bottles

and

cans?

If

you

wash

bottles

and

cans

in

your

dishwasher,

check

for labels clogging the pump or spray arm.

Is the home water pressure high enough for proper

dishwasher filling? Home water pressure should be 20 to

120 psi (138 to 828 kPa) for proper dishwasher fill. A booster

pump on the water supply can be added if pressure is

too low.

Are high suds slowing the wash arm? Never use soap or

laundry detergents. Use recom mended dishwasher
detergents only.

Spots and stains on dishes

Spotting and filming on dishes

Is

your

water

hard

or

is

there

a

high

m ineral

content

in

your

water?

Conditioning

the

final

rinse

water

with

a

liquid

rinse

aid

helps

eliminate

spotting

and

filming.

Keep

the

rinse

aid

dispenser filled.

Is the water temperature too low? For best dishwashing

results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency

Tips” section.

Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.

Is the home water pressure high enough for proper

dishwasher filling? Home water pressure should be 20 to

120 psi (138 to 828 kPa) for proper dishwasher fill. A booster

pump on the water supply can be added if pressure is too
low.

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