Troubleshooting – Kenmore 13163 User Manual

Page 22

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TROUBLESHOOTING

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.

PROBLEM

SOLUTION

DISHWASHER DOES
NOT RUN

NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.

If the Start/Resume or Smart Display status bar light is blinking, push START/RESUME

and close the door within 3 seconds.

Be sure the door is closed and latched.

Be sure you have selected a cycle. (See “Cycles and Options Information.”)

Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.

If lights other than Start/Resume blink and the unit will not run, you will need to call for

service.

DETERGENT REMAINS IN

THE DISPENSER OR
TABLET IS ON BOTTOM
OF TUB

Check for dishware such as cookie sheefs, cuffing boards, or large containers, etc. that
may be blocking the detergent dispenser from opening properly.

Be sure your detergent is fresh and lump free.

Be sure the cycle has completed. (Smart Display will show the word “COMPLETED.”) If
it has not completed, you will need to resume the cycle by pressing START/RESUME

and closing the door within 3 seconds.

CYCLE RUNS TOO LONG

NOTES:

■ To use less water and reduce energy consumption you will encounter cycles that

typically run for up to 3 hours.

■ A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while

heating cooler water.

■ Some options will add time to the cycle. (See “Cycles and Options Information”

section.) The Heated Dry option adds Vz hour.

Try the 1 Hour Wash cycle.

Run the hot water at a faucet close to the dishwasher before starting the cycle.

DISHWASHER NOT
DRYING

NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a
porous surface which tends to collect water droplets. Towel drying may be necessary.

Use of rinse aid along with the Heated Dry option is needed for proper drying.

Proper loading of items can affect drying. (See specific loading instructions within this

guide.)

Glasses and cups with concave bottoms hold water. This water may spill onto other
items when unloading.

■ Unload the bottom rack first.

■ Load these items on the more slanted side of fhe rack for improved results.

WILL NOT FILL

Be sure the water is turned on to the dishwasher.

Check that the float is free from obstrucfions. (See “Parts and Features.”)

Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not

operate properly or may not fill with water. (See “BLINKING LIGHTS” in

“Troubleshooting.”)

WATER REMAINS IN THE
TUB/WILL NOT DRAIN

Be sure the cycle has completed. (Smart Display will show the word “COMPLETED.”) If
it has not, you will need to resume the cycle by pressing START/RESUME and closing

the door within 3 seconds.

If dishwasher is connected to a food waste disposer, be sure the knockout plug has
been removed from fhe disposer inlet.

Check for kinks in the drain hose.

Check for food obstructions in the drain or disposer.

Check your house fuse or circuit breaker.

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