Solution – Vizio M470NV User Manual

Page 52

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VIZIO M470NV/M550NV User Manual

Issue

Solution

Power is ON but there is no
image on the screen / Biack

screen

Make sure the power is ON (VIZIO Logo glows white).

Make sure all cables attached to your HDTV are connected to the correct output

of your external device.

Insure that the external device is powered ON

Adjust brightness, contrast or backlight.

Press

INPUT

to select the correct input source.

Note: Your HDTV will display the television station or program selected by the
cable box, VCR, external tuner, or satellite receiver. Use the remote control that
came with that component to change programs or channels
Perform a power cycle by: Removing the AC power cable from the back of your

television for 30 seconds. Reinsert the power cable and power on the television

Wrong or abnormal

colors/patterns

Check color and tint settings in the Picture Menu.

Reset Picture settings to default in the Picture Menu.

Check the video settings and compatibility of external devices

Check the video cables of external devices to make sure they are securely
connected at both ends.

Try another device on the same input.

If you are using an antenna, the signal strength of the channel may be low.
Make sure your antenna is connected securely to the TV and move the antenna

to an alternate location in the room or close to a window.

Perform a power cycle by: Removing the AC power cable from the back of your

television for 30 seconds. Reinsert the power cable and power on the television.

Side Control buttons do not

work

Press only one button at a time.

Perform a power cycle by: Removing the AC power cable from the back of your

television for 30 seconds. Reinsert the power cable and power on the television

Poor image quality

Standard Definition images will always be noticeably inferior to HD Ouality
content. Press

INFO

to see what the current resolution of the image is. 720p,

1080i, and 1080p are all HD quality resolutions.

Check the video settings of your external device.

If you are using an antenna, the signal strength of the channel may be low.
Make sure your antenna is connected securely to the TV and move the antenna

to an alternate location in the room or close to a window.

Reset Picture settings to default in the Picture Menu.

Check video/device cable integrity. Try another cable (HDMI, Component,

AV/Composite, Coax etc.)

Perform a power cycle by: Removing the AC power cable from the back of your

television for 30 seconds. Reinsert the power cable and power on the television.

Distorted image or unusual

sound

Check video/device cable integrity. Try another cable (HDMI, Component,

AV/Composite, Coax etc.)

Try the external device on another input.

Perform a power cycle by: Removing the AC power cable from the back of your

television for 30 seconds. Reinsert the power cable and power on the television.

Interference from electrical appliances, cars, motorcycles, or fluorescent lights
may affect television performance. If possible, move your HDTV to an alternate

location within your home.

52

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