Troubleshooting, Limited lifetime warranty – RCA RCR4383 User Manual

Page 6

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Troubleshooting

Problem: The remote does not operate your component

• Y:)u must put the remote in the correct mode by pressing the

соггс5рюп(1й1й component key CrV. SAT*CBL, DVD*VCR,
DVR»AUX) so the remote blows wliicli component you want
to* operate.

• Remove any obstacles between the remote and the

component. Make sure to aim the remote at the IR sensor on
the component.

• Make sure the batteries are fresh and are properly installed.

(See Battery Installation on page I.) Replace tlie batteries with
two new AAA batteries, if necessary. Reprogramming may be
required.

• Reset the remote. Remove die batteries, then press and liold

the number 1 ke)' on the remote for several seconds to reset
the microprocessor inside the remote. Release the number 1
key, reinstall the batteries, and press the POWER key. If the
LED lights up, reprogram die remote and try again. If die
I.ED doesn’t light up. replace the batteries with new ones.

Problem: The remote can't be programmed to operate

your component

• Tfyou are testing die remote after you have entered die code, you

may be too far away riuin the component or at a >^Tong angle.
This remote uses IR (inhared) technology to communicate with
corapoiienis. Ihe remote sends the ctxlc, and the component's
IR sensor reads the code. Tlierefore, there must be an

unobstructed path between the remote and the IR sensor on the
component. Move closer and make sure >'ou point the remote
at the component (DVD player or VCR when programming the
DVI>VC'R ke>'; TV when programming the TV ke>% satellite
or Cid>le box when programming the SAT*CRL key, DVR or
auxiliary component v^en programming the DVR»AUX key).

• If you’ve used the Direct Entry programming mediods

to enter the codes for your brand and the unit is still not
funedoning properly, tr>' one of the Q>dc Search methods.
(Sec pages 3-5.)

• To control combo units, like TV/VCRs or TV.-'DVDs, you

must program die individual corresponding component keys
to control each part of the combo unit. Once programmed
successfully, the TV key controls the TV fimetions, and the
DVD'VCR key controls the VC^ or DVD functions. There
is a specific section m the Code Lists for combo units. Ibe
codes in this section should be tried first using Direct Code
Entry on the TV and DVD*VCR keys. If this i.s unsuccessful,
follow the normal programming mediods for both the 'fV
and the DVD'VCR ke>'s.

• Make sure the batteries are fresh and are propeily installed.

Problem: The remote doesn't perform commands properly.

You must put the remote in the correct mode by pressing the

conesponding component key flV, SAT*CBL, DVD*VCR,
DVR*AUX) so the remote knows which component you want
to operate.

• Make sure component is “ready” (e.g,, DVD player has disc

loaded; VCR has tape loaded, etc.).

• You may have pressed an invalid key for die

ftkx

I

c

the remote is in.

• If you’re trying to turn on an RCA, GH, or PROSCAN

component, press the component key (TV, SAT'CBL,
DVD*VCR, DVR*AUX) instead of the POWER key.

• If you’re ir>'ing to enter a channel number directly, tr>'

pressing the ENTER key after entering die diannel number as
this is a requirement of certain modcK and brands.

• ’1Ъеге is a possibility that a programmed code may only

be able to control some of your component features (e.g.,
only turns a component on and off). To confirm that the
component key is programmed with the correct code for
maximum frmctionality, test die component. Attempt to
control a variety of the component’s functions widi the
renrote. If some of the features of your components do not
work, try programming the remote widi a different code in the
list using the Direct Code Entry Method, until you find the
code that allows the remote to control the majority of your
component’s functions. Different codes can provide different
levels of functionality.

Problem: The LED does not light when you press a key.

• You may liave pressed an invalid key for the mode the

remote is in. Y?u must put the remote in the correct mode by
pressing the corresponding component key (TV, SAT*CBL,
DVD*VCR, DVR'AUX) so the remote icnows which
component you want to operate.

• Make sure the bartcric.s are fresh and arc properiy installed.

(See Batter>' In.stallation on page i.) Replace die batteries with

two new AAA batteries, if necessary. Reprogramming may be
required.

Problem: The VCR won't record.

Make sure the remote is in DVD*VCR Mode.

• Make sure the tape is properly loaded in the VC-R.

• Make sure the tape is not writc-protected. If the safety tab is

removed the tape is write-protected, and you camiot record
onto that tape.

Problem: The remote will not change channels on
component

• You must put die remote in die correct mode by pressing the

corresponding component key (TV, SAT'CBL. DVD*VCR,
DVR*AUX) so the remote knows which component you want
to operate.

• Press die EN TER key al’ier you enter a channel number.

• Remove any obstacles between the remote and the

component Make sure to aim die remcie at the IR sensor on
the component.

Problem: The component's menu does not appear on the
TV screen.

• Make sure you have connected your component to your

TV properiy and selected the correct input. (Sec your
components* Owner’s Manuals for proper connection
prcKcdures.)

• You must put the remote in the correct mode by pressing die

corresponding component key fTV, SAT'CBI.. DVD*VCR,
DVR’AUX) so the remote knows which component you want
to operate.

• Menu access isn’t supported for all brands. If that’.s the case,

you’ll need to use your original remote control to access
menu functions for diese components.

For more information, please visit wv/w.rca.com

Limited Lifetime Warranty

Our company (in die U.S., THOMSON INC. / In Canada,
Tliomson mullimedia Ltd.) will replace this product, rcgardlc.ss
of how long you, the original purchaser, cwn it if found to be
defective in materials or workmanship. For a prompt, no cliarge
replacement of equivalent product, return the defective product
postage prepaid to the appropriate address.

In the US:
Product Exchange Center

11721 Alameda Avenue

Socorro, TX 79927

In Canada:
Thomson multimedia Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada i^T 2V7

This replacement is the company’s sole obligation under this
warranty. THOMSON INC. / Thomson multimedia Ltd.
will not be responsible for any incidental or consequential
damages or for any loss arising in connection with the use or
inability to use diis product. Some states/provinces do not
allow die exclusion or limitation of incidental or consequential
damages, so the above limitation or exclurion may not apply to
you. This warranty excludes delects or damage due to misuse,
abuse, or neglect. Tliis warranty gives you specific legal rights,
and you may also have other rights, which vary from state to
statc/province to province.

Audiovox Electronics Corporation

150 Marcus Blvd.

Hauppauge, N.Y. 11788

© 2007 Audiovox Electronics Corporation

Trademark(s) <S Registered

RCR4283 US 01

RCR4383 US 01

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