Chrysler 2011 Country - Warranty Guide - Manual (Page 29)

You will be given the name of the service provider and
an estimated time of arrival. If you feel you are in an
Љunsafe situationЉ, please let us know. With your consent,
we will contact local police or safety authorities.
B. If Unable to Contact 24-Hour Towing
Assistance:
If you are unable to contact 24-Hour Towing Assistance
and you obtain towing services on your own, you may
submit your original receipts from the licensed towing or
service facility, for services rendered within 30 days of
the occurrence. Be sure to include your vehicle
identification number, odometer mileage at the time of
service and current mailing address. We will process the
claim based on vehicle and service eligibility. If eligible,
we will reimburse you for the reasonable amounts you
actually paid, based on the usual and customary charges
for that service in the area where they were provided.
Chrysler Group LLC’s determination relating to
reimbursement are final. Correspondence should be
mailed to:
Chrysler Towing Assistance
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department
HOW TO GET WARRANTY SERVICE
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