CLEAR Modem with Wi-Fi User Guide - Manual (Page 29)

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Quick Tips
Understanding the LED Lights
 Signal Strength LEDs:
o
While the Modem is searching for CLEAR 4G service, the Signal Strength LEDs blink in a
chase pattern.
o
While the Modem is connecting to CLEAR 4G service, the Signal Strength LEDS all blink in
unison.
o
Once the Modem registers with CLEAR 4G service, the Signal Strength LEDS will stay lit –
the more LEDS lit, the stronger the signal strength.
 Wi-Fi LED: Remains lit when wi-fi is available.
 Power LED: Indicates the Modem is turned on.
 Network LED:
o A solid green light means a connection to the CLEAR 4G signal has been made.
o
A blinking yellow light means data is being transmitted.
To Maximize Signal Strength
 It’s best to position the Modem near an outside wall or window and away from obstructions.
 Troubleshooting Tips if the Modem doesn’t display at least two Signal Strength LED lights.
o Move the Modem (not your computer) to another room, and wait 15 – 20 seconds after the
LED lights are solid white, in order to obtain the most accurate reading of the CLEAR 4G
signal.
o To optimize the signal strength in the Modem’s current location, try turning the Modem by
small ¼‖ increments.
o
When you find the strongest CLEAR 4G signal, connect your computer to the wi-fi network.
o If, for some reason, the room with the strongest CLEAR 4G signal is not where you want to
put the Modem, consider moving the Modem to a room with a strong CLEAR 4G signal.
Unable to browse the internet?
Try moving the Modem to different locations until at least two LED lights are lit.
If the room with the strongest CLEAR 4G signal is not where you want to put the Modem, consider
putting the Modem in another room with a strong CLEAR signal.
OTHERWISE, TRY THESE STEPS TO GET ONLINE
 Turn the Modem off for 15 seconds.
 Bypass any power strips and try a different power outlet.
 Connect the Modem directly to the computer, bypassing all routers.
 Check the connection between the Modem and your computer, make sure the cable fits securely
in the port, and then restart your computer.