Comtrol RocketPort Serial Hub Si 8-Port User Manual
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Table of contents
Document Outline
- RocketPort™ Serial Hub Si 4 and 8-Port Hardware Documentation
- Product Overview
- What This Document Contains
- Installing the Mounting Brackets
- Connecting to the Network
- 1. Record the media access control (MAC) address, model number, and serial number of the RocketPo...
- 2. Connect the cable from the Ethernet connection (10Base-T) on the RocketPort Serial Hub Si to y...
- 3. Connect the power adapter cable to the RocketPort Serial Hub Si port labeled POWER. Connect th...
- 4. Go to the Running the Power On Diagnostics discussion.
- Running the Power On Diagnostics
- 1. Turn the power switch to the ON position.
- 2. Verify that the LEDs for Ports 1 through 4 or 8 (depending on the model) flash briefly after a...
- 3. Verify that the lower green Ethernet LED remains on to determine that the 10Base-T connection ...
- 4. Verify that the Port 1 LED is blinking. This indicates that the RocketPort Serial Hub Si is wa...
- 5. If the port LEDs do not display an error condition and you are planning on configuring the dri...
- 6. If you have a DHCP environment, you are ready to install and configure the driver. You can fin...
- 7. After you install and configure the driver, you can connect your serial devices to the RocketP...
- Adding a Unit to an Existing Installation
- 1. Install the RocketPort Serial Hub Si to an Ethernet hub or NIC card using the Connecting to th...
- 2. Power-up the new RocketPort Serial Hub Si and verify that it passes the power-on diagnostics.
- 3. Configure the driver to support the new RocketPort Serial Hub Si, using the Software Installat...
- 4. Configure the serial ports to support the serial devices.
- 5. Connect the serial devices.
- 6. Shut down and restart the server.
- “Hot-Swapping” Hardware
- 1. Power-down the RocketPort Serial Hub Si to be removed from service.
- 2. Install a new or spare RocketPort Serial Hub Si.
- 3. Connect the new RocketPort Serial Hub Si to the Ethernet hub or server NIC card.
- 4. Power-up the new RocketPort Serial Hub Si and verify that it passes the power-on self-test.
- 5. Change the driver to reflect the MAC or IP address of the new RocketPort Serial Hub Si.
- 6. Configure any RS-422 or RS-485 ports to match the previous unit.
- 7. Transfer all cabling from the old RocketPort Serial Hub Si to the new RocketPort Serial Hub Si.
- 8. Do not shut down and restart the server.
- Troubleshooting
- 1. Verify that you are using the correct device driver. Device drivers for the RocketPort Serial ...
- 2. Verify that the unit is powered on and that the Power LED is lit.
- 3. Turn the unit’s power switch off and on, while watching the LED diagnostics. For LED informati...
- 4. Verify that the port polarity is correct. See the Connecting to the Network discussion.
- 5. Verify that you are using the correct types of cables in the correct places and that all cable...
- 6. Verify that the Ethernet hub and any other network devices between the server and RocketPort S...
- 7. To diagnose port failures, use the diagnostic discussed in the Using the Diagnostics discussion.
- 8. To isolate the unit from the network, use a “crossover” Ethernet cable to connect the unit dir...
- 9. Verify that the MAC address in the driver matches the address on the RocketPort Serial Hub Si.
- 10. If using an IP address, verify that the IP address in the driver matches the unique reserved ...
- 11. Verify that the server can ping the RocketPort Serial Hub Si. If the ping fails, there is an ...
- 12. See the Software Installation documentation for information on operating system specific trou...
- 13. If you have a spare RocketPort Serial Hub Si, try “hot-swapping” RocketPort Serial Hub Si uni...
- 14. Reboot the server.
- 15. Remove and reinstall the driver.
- 16. If you are unable to resolve the problem, contact Technical Support.
- Using the Diagnostics
- 1. Turn the Power switch to the OFF position.
- 2. Disconnect the Ethernet cable from the RocketPort Serial Hub Si.
- 3. If necessary, extract the diagnostic if you downloaded it from the ftp/web or if you are using...
- 4. Execute the sidiag.exe program in a native MS- DOS® environment.
- 5. At the first screen, press the B key to start the diagnostic.
- 6. Connect a null-modem cable from a COM port on a PC (COM1 or COM2) to Port 1 on the RocketPort ...
- 7. Press the 1 or 2 and Enter keys to represent which COM port on the PC to which you are connected.
- 8. Press the 4 or 8 and Enter keys to represent the number of ports that the RocketPort Serial Hu...
- 9. Optionally, test the ports that use RS-422 or RS- 485 mode.
- 10. Press the A and Enter keys after selecting the appropriate mode for each port or to test all ...
- 11. Plug the loopback plug (RS-232 or RS-422) or the loopback cable (RS-485) into Port 2.
- 12. Turn the RocketPort Serial Hub Si Power switch to the ON position and wait for the Port 1 LED...
- 13. Press any key after the Port 1 LED starts to blink.
- 14. Follow the directions on the screen when the diagnostic directs you to move the loopback plug...
- Using the IP Configurator Utility
- 1. Turn the Power switch to the OFF position.
- 2. Disconnect the Ethernet cable from the RocketPort Serial Hub Si.
- 3. If necessary, extract the diagnostic if you downloaded it from the ftp/web or if you are using...
- 4. Execute the sidiag.exe program in a native MS- DOS® environment.
- 5. At the first screen, press the A key and Enter to start the IP Configurator utility.
- 6. Connect a null-modem cable from a COM port on a PC (COM1 or COM2) to Port 1 on the RocketPort ...
- 7. Press the 1 or 2 and Enter keys to represent which COM port on the PC to which you are connected.
- 8. Turn the RocketPort Serial Hub Si Power switch to the ON position and wait for the Port 1 LED ...
- 9. Press any key after the Port 1 LED starts to blink.
- 10. Press the 1 key, enter the unique reserved IP number, and press the Enter key.
- 11. Press the 2 key, enter the IP mask number, and press the Enter key.
- 12. Press the 3 key, enter the IP gateway number, and press the Enter key.
- 13. Optionally, configure the SNMP entries.
- 14. After configuring all required fields, press the s key to save and exit or the x key to exit ...
- 15. If you saved the configuration, verify that the IP Configurator utility responds with an OK f...
- 16. Use the Software Installation documentation or the device driver readme file to install and c...
- 17. After you install and configure the driver, you can connect your serial devices to the Rocket...
- Diagnostic and IP Configurator Error Messages
- 1. The COM port selected in the utility did not match the physical COM port on the PC.
- 2. The cable between Port 1 on the RocketPort Serial Hub Si and the PC COM port is incorrect.
- 3. The cable is not plugged into Port 1.
- 4. The RocketPort Serial Hub Si power was not turned off and then on before running the utility.
- 5. Port 1 is failing and the utility can not communicate. The Port 1 LED is also lit to indicate ...
- 1. The loopback cable between the two ports is incorrect.
- 2. The cable was not connected to the correct ports.
- 3. Hardware in one of the ports is failing.
- Connecting Devices
- Building an Ethernet Crossover Cable
- DB9 Connector Pinouts
- Building Null-Modem Cables
- Building Straight-Through Cables
- Building Additional Loopback Plugs
- Hardware Specifications
- Notices
- Technical Support