3 troubleshooting checklist, Troubleshooting checklist -6, Roubleshooting checklist – Cabletron Systems 2E48-27R User Manual

Page 44: Section 4.3

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Chapter 4: Troubleshooting

4-6

2E48-27R/2E49-27R User’s Guide

4.3

TROUBLESHOOTING CHECKLIST

If the 2E4X-27R is not working properly, refer to

Table 4-4

for a checklist

of possible problems, causes, and recommended actions to resolve the
problem.

Table 4-4

Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

All LEDs are OFF.

Loss of power.

Check for proper connection
of the power cable and its
access to a live outlet.

Installed improperly.

Check the installation.

No Local
Management
Password screen.

Autobaud is enabled, but
the baud rate has not yet
been sensed.

Press ENTER (RETURN)
(may take up to four times).

Terminal setup is not
correct.

Refer to

Chapter 5

for proper

setup procedures.

Improper console cable
pinouts.

Refer to Appendix A for
proper console port pinouts.

Cannot contact the
device from in-band
management.

Improper Community
Names Table.

Refer to

Chapter 5

for Community Names Table
setup.

IP address not assigned.

Refer to

Chapter 5

for IP

address assignment
procedure.

Port is disabled.

Enable port.

No link to device.

Check link to device.

Port(s) goes into
standby for no
apparent reason.

Loop condition detected.

1. Review network design

and delete unnecessary
loops.

2. Call the Cabletron Systems

GCC if the problem
continues.

User parameters (IP
address, Device and
Module name, etc.)
were lost when the
2E4X-27R power
was cycled or the
front panel RESET
button was pressed.

Mode switch (7), NVRAM
Reset, was changed
sometime before either
cycling power or
pressing the RESET
button causing the
user-entered parameters
to reset to factory default
settings.

1. Reenter the lost

parameters as necessary.

2. Call the Cabletron Systems

GCC if the problem
continues.

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