Cypress CDL-160ETH - Manual (Page 21)

13. Troubleshooting
Situation Check Point
The device driver has
been installed, but the
DisplayLink Manager is
not working
1. Make sure you restart your computer after
the driver installation.
2. Check all the connectors are plugged in
correctly.
3. Make sure the USB port that you are using is
USB 2.0.
4. Check the additional monitor is connected
correctly and the power is on.
5. Make sure the operating system, the Display-
Link Manager is compatible with Windows
2000, XP and Vista (32bit).
6. Try a different USB 2.0 or computer.
7. Check USB cable’s specification.
DVD player not working
when move it over to
the extended display
1. Try to open the program in the additional
display first before playing the DVD.
The mouse not move
pass the right side of
the screen as it should
on extended desktop
1. Check the display settings and make sure
that your display number 2 is on the right side
of display number 1.
System constantly ask
for reboot and not
function
1. Check the display card of your PC's version
and make sure it is with the latest update one.
2. If necessary, boot into Safe mode and use
Vista's Backup and Restore Center to recover.
3. May also report the issue via your support
channel.
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