Troubleshooting – Clarity Amplified Big Button Corded Phone with Digital Answering Machine E814 User Manual

Page 32

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If you have difficulty with your corded base,

please try the following suggestions.

The unit does not record new messages
• Check that the power cord is plugged-in to a working electrical outlet.
• Ensure that the answering machine is powered-on.

The caller cannot leave a message
• The answering machine is turned off. Check power switch.
• Message memory is full. Erase unnecessary messages.

i cannot operate the answering machine remotely.
• You are entering the wrong remote access code. Reset to default settings.
• You are pressing the dial keys too quickly.
• The answering machine is turned off.
• You are using a pulse telephone.

While recording an outgoing message or listening to messages, the unit
rings and recording stops
• A call is being received. Answer the incoming call and try again to record your
outgoing message later.

no dialing tone
• The phone cord of the answering machine is not plugged in. Check that the telephone
line cord has been plugged into the back of the unit and the phone wall jack.
• The power cord is not plugged in correctly to an electrical outlet.
• The line is busy, as another handset

(Optional purchase)

is used.

• Wrong phone cord. Use the original phone cord supplied with the unit.

The call does not work
• Service not activated, or wrong operator, or wrong setting. Check your Subscription
with network or change the dial mode.

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