Country Home Products Garden Cart - Manual (Page 33)

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CHAPTER 8
TROUBLESHOOTING
Most problems are easy to fix. Consult the troubleshooting table for common problems and their
solutions. If you continue to experience problems, call us at 1-866-NEUTON1 (638-8661) for help.
Troubleshooting Table
S YMPTOM P OSSIBLE C AUSE
Cart does not run. ⇒ The battery could be undercharged. Recharge the battery after each use. Make
sure the cables are attached to the battery’s terminals. Make sure that the
charger is properly plugged in to your Cart and that the charger is plugged into
the wall. Make sure that there is power to the wall outlet you are using to charge
the battery.
⇒ The charger might not be working. Use a voltage meter to test it (there is no
other sure way to tell if your charger is working). If you suspect there is a
problem with your charger, contact us at 1-866-NEUTON1 (638-8661).
⇒ The safety fuse could be tripped. Each Cart has a built-in safety fuse. A fuse may
“trip” and shut down your Cart if your Cart is overloaded or if the conditions are
too severe. The fuse automatically resets itself after approximately 5 seconds,
after which you can use your Cart. To avoid the fuse from continuously tripping,
do not overload your Cart (by exceeding the weight limits), do not drive up
extremely steep hills, and do not run into fixed objects (which can cause the
wheels to stop spinning while power is still being supplied to the motors). If the
fuse continually trip under normal working conditions, contact us at 1-866-
NEUTON1 (638-8661).
⇒ Check all wires and connectors; they could be loose. Make sure the battery
connectors are secure and the wire harness connection is snug.
⇒ If the battery is old or not cared for properly, it might be dead. If you are not sure
that you have a dead battery, you can have it tested at a local battery supplier.
⇒ The electrical switches might be damaged or corroded because they were
exposed to water or moisture, or they can simply wear down from extensive use.
Contact us at 1-866-NEUTON1 (638-8661) and we’ll help you diagnose and repair
the problem.
⇒ The motor might be damaged. Contact us at 1-866-NEUTON1 (638-8661) and
we’ll help you diagnose and repair the problem.
The Cart was
running but
suddenly stopped. ⇒ Check all wires and connectors; they could be loose. Make sure the battery
connectors are secure and the wire harness connection is snug.
⇒ The safety fuse could be tripped. Each Cart has a built-in safety fuse. A fuse may
“trip” and shut down your Cart if your Cart is overloaded or if the conditions are
too serve. The fuse automatically resets itself after approximately 5 seconds,
after which you can use your Cart. To avoid the fuse from continuously tripping,
do not overload your Cart (by exceeding the weight limits), do not drive up
extremely steep hills, and do not run into fixed objects (which can cause the
wheels to stop spinning while power is still being supplied to the motors). If the
fuse continually trips under normal working conditions, contact us at 1-866-
NEUTON1 (638-8661).