Coway CHP-03AR - Manual (Page 28)

TROUBLESHOOTING
The water filtration device may operate abnormally due to minor causes not because of the
product malfunction but because of the fact that the user is not familiar with the product use.
In such a case, problems can be solved easily even without the help from the Service Center by
checking the following items. If you can’t solve the problem after checking the following items,
please call the Service Center.
Symptom Check Measures to take
The water tastes
weird.
• Did you clean the storage tank? Clean the storage tank.
• You didn’t use the water filtration device
for a long time.
Get rid of the saved water and clean the
storage tank.
• Isn’t it about time to change the filter? Request the filter replacement.
The water doesn’t
come.
• Is the water supply cut or isn’t the water
supply valve closed?
Open the main water supply valve.
• Did you miss the filter replacement times? Request the filter replacement.
The water is
flowing slower.
• Isn’t it about time to change the filter? Request the filter replacement.
• Is the power connected?
Check if the power cord plug in 120 V~ 60
Hz outlet.
• Didn’t you close the main water supply
valve?
Open the main water supply valve.
• Didn’t the temperature of the main water
drop suddenly?
If the water temperature is lowered, the
water amount is decreased.
The cold water
doesn’t come.
• Was the cold water mode indicator
lightened?
Please press the cold water mode selection
button.
• Didn’t you close the main water supply
valve?
If it is the low water level to protect the
electric motor, the cooling function doesn’t
operate. Open the main water supply valve.
• Isn’t the back side of the water filtration
device and the wall too close?
Please keep the distance between the back
of the water filtration device and the wall to
10 cm or more.
All operation was
stopped suddenly
when driving.
• Is the main water being supplied actively? Check the main water supply valve.
• Is the power connected?
Check if the power cord plug in 120 V~ 60
Hz outlet.
• Isn’t water overflowing or leaking? Request A/S.
27