Perfect Aire PMP50 - Manual (Page 13)

12
TROUBLESHOOTING TIPS (CONTINUED)
Before calling for service, please review the chart below.
CONTINUOUS DRAIN
NOT WORKING
PROPERLY
Be sure hose is CLEAN, pliable and no longer than 6 feet in length (recommended). Clear tubing with sizing of
5/8 inch for the outer diameter and 1/2 inch for inner diameter is recommended.
Hose should be secure on both ends, being especially mindful that it is pushed all the way onto connector piece
inside unit.
Hose should exit through the back of unit and always be positioned at a DOWNWARD slope to the desired
drain location.
If using garden hose attached to adaptor piece, be sure connection is secure throughout.
Be sure nothing is obstructing hose connection and there are no kinks or tears in any of the hosing.
Ensure unit is level and not tilted forward and that bucket is pushed in all the way. Though the unit may appear
level, if the surface it sits on is even slightly uneven and the front of the unit is tilted downward, continuous
draining may not work. If necessary, slightly prop up the front two wheels of the unit, taking care that the unit
does not fall backward.
Check that filter, vents and bucket are thoroughly clean.
If water is going into bucket instead of hose, the unit is working properly. Please double check all of the above
and/or un-hook hosing set-up and start again.
UNIT DOES NOT START
Make sure the dehumidifer’s plug is pushed completely into the outlet.
Check the fuse/circuit breaker box in your home.
The bucket is full and needs to be emptied.
The water bucket is not in the proper position.
UNIT MAKES A LOUD NOISE
WHEN OPERATING
Make sure the air filter is clean and not clogged.
Make sure the unit is upright (not tilted) and on a flat, level surface.
If you are using the pump operation, the unit may be noisy for the first 3-5 minutes after the pump begins
operating. This is normal.
WATER ON FLOOR
Check the hose connection points to make sure they are not loose.
If collecting water in the bucket, make sure continuous drain outlet plug has not been removed from back of unit.
Make sure the foam piece has not been removed from the float. Without this piece, the float mechanism will not
work properly and the bucket will overflow. See page 3, Fig. 2.
THE PUMP OPERATION
“ON” LIGHT IS BLINKING
Clean the pump filter by rinsing it with water. See page 9, Fig. 15.
Check that the pump hose is not kinked or blocked.
Empty the water that is in the bucket.
Question Possible Solutions
DEHUMIDIFIER ALWAYS
RUNNING
Be sure unit is not too large or too small for the area of the room.
Allow enough time for unit to remove moisture.
If set on Continuous Mode, de-select button and set unit to an appropriate humidity setting.
If humidity in room is above the set humidity, then unit will be running.
Be sure all doors, windows and other openings are securely closed.
Be sure unit is level and that there is sufficient air circulation around the unit, as well as between unit and floor.
Make sure there are no curtains, blinds, or furniture blocking the unit.
Lower room temperature.
If unit is near a source of moisture, such as a sink, shower, washing machine, etc., then relocate unit.
Check that filter, vents and bucket are thoroughly clean.
NOTE: A highly recommended troubleshoot for any issue in general consists of turning off unit and unplugging for 5 minutes.
It is also recommended to try another wall outlet.