Rights & remedies – phil&teds tott v1 User Manual

Page 8

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removing the backrest cover:

pull the plastic button at the back of the backrest cover off the backrest.

Take it out from the back of the backrest cover. Slide the cover off. The covers can now be cleaned.

removing the booster seat cover:

first, remove the seat backrest. Release the elastic strap, slide the cover

off. The covers can now be cleaned.

cleaning the covers:

use mild hand soap and warm water. Do not use chemical cleaners and never

attempt to bleach or dye the webbing. Always dry fabric naturally.

rights & remedies

*consumers may have extra rights in some countries or states.

Our products are warranted against defects in materials and workmanship for one year from date of
purchase. if the product has a manufacture fault we will repair it for free. if not practical to repair it, we will
at our discretion, replace the part in question. if the product fails due to wear and tear, neglect or
negligence, or is outside the warranty, we will happily repair if for a reasonable charge.*

who is covered?

original purchaser buying product from an authorized dealer. Proof of purchase is

required.

what is covered?

workmanship or materials that are deemed faulty, providing car seat has at all times

been used in normal conditions, in accordance with instructions, and been properly maintained.

what is not covered?

second hand product. modified product. poorly maintained product. normal wear,

fading and fabric cuts. Improper use (by way of example): abnormal use; not following instructions; child
left unattended; excessive load; transport damage i.e. airline or freight damage.

customer costs within warranty.

customer is responsible for any inwards freight charge to return product

to manufacturer’s representative for warranty and or service.

customer costs outside warranty.

Where proof of purchase is not provided or product is outside of one

year period. Manufacturer’s representative reserves right to charge service fee and/or charge for parts
replaced / repaired. a return freight charge may apply.

exclusions.

any consequential loss or damage to any person or property directly or indirectly as a result of

using product.

who do I contact?

please discuss any warranty or service queries with your store of purchase. you will be

required to show proof of purchase. they will inform you of the next step. products that are returned
directly to the manufacturer by customers will NOT be eligible for warranty.


log on & relax

please register your product purchase through our online warranty registration by visiting

www.philandteds.com









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