Troubleshooting guide – Progressive Industries EMS-PT50C User Manual

Page 6

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Troubleshooting Guide


In order for the on-call Technician to troubleshoot the

problem(s) you are experiencing and render the best possible

solution, it is necessary that you be at your RV when you place

your call.

1. If the display is illuminated and scrolling information, note

the Error Code. If there is an Error Code of 1-8, the device

will interrupt the power. See Error Chart for definition of

AC power problem. The device being off when an Error

Code is present indicates the product is working properly

and protecting your coach.

2. If the display is illuminated and reading Error Code E0, and

yet no power is present in the coach, please contact

Technical Support. You must wait 136 seconds for the

time delay light to stop flashing.

3. If the display is not illuminated and power is in the coach

there is a connection issue between the display and the

main control box. Contact Technical Support.

Technical Support can only help if the above information is

provided, therefore, please do not call until this information is

obtained. Again, it is necessary for you to be at the RV when you

place your call.

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