Error messages – Canon WEBVIEW LIVESCOPE 3.2 User Manual

Page 52

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52

Error Messages

Message

Details

Solution

too many clients

The limit on the number of video server connections has been exceeded.

Access to the camera server is apparently overcrowded.
Wait some time and then reconnect.

Situation

At connection

Message

Details

Solution

can't connect
version mismatched

The camera server is a different version.

Clear the Web browser cache.

Situation

At connection

Message

Details

Solution

failed to connect to the camera control server.

The viewer cannot connect to the camera server.

There is a coding error in the Web page used for video distribution,
or there is a problem on the camera server. Check with the administrator of the video
distribution Web page.

Situation

At connection

Java Viewer Error Messages

Message

Details

Solution

couldn't get camera control

The limit on the number of people queuing for camera control privileges has been
exceeded.

Access to the camera server is apparently overcrowded. Wait some time and then
try again to acquire control privileges.

Situation

During camera control privileges acquisition

Message

Details

Solution

camera control is disabled

The viewer cannot connect to the camera control server.

This is normal operation because camera control is prohibited by the camera server.

Situation

At connection

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