Error messages – Canon WEBVIEW LIVESCOPE 3.2 User Manual

Page 54

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54

Error Messages

Message

Details

Solution

Couldn’t get camera control privileges.

The limit on the number of people queuing for camera control privileges has been
exceeded.

Access to the camera server is apparently overcrowded.
Wait some time and then reconnect.

Situation

At connection

Message

Details

Solution

You do not have video server access privileges.

There is a restriction applied in the camera server settings that limits the IP
addresses of clients allowed to connect.

This is normal operation. This situation is set up by the camera server administrator.

Situation

At connection

Message

Details

Solution

Camera switched off or faulty.

The connected camera is switched off or the RS cable is not connected.

There is a problem with the camera server (with the camera power supply or RS
cable connection).

Situation

At connection

Message

Details

Solution

Invalid WVH file.

There was an error in the information in the WVH file.

There is a coding error (WVH file) in the Web page used for video distribution, or there
is a problem on the camera server. Check with the administrator of the web page.

Situation

At connection

Message

Details

Solution

Disconnected

The connection time has expired or the connection was cut due to restart processing on
the camera server.

Restart your Helper Viewer.

Situation

At disconnection

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