Problem solving, Troubleshooting – Crestron electronic GreenLight DIN-8SW8 User Manual

Page 26

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DIN Rail High-Voltage Switch

Crestron DIN-8SW8

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.

DIN-8SW8 Troubleshooting

TROUBLE

POSSIBLE

CAUSE(S)

CORRECTIVE

ACTION

DIN-8SW8 is not
receiving power.

Verify the
DIN-8SW8 is
connected to a
Crestron power
supply.

Device is not
receiving power
from a Crestron
power source.

Use a Crestron power
source. Verify
connections.

Device does not
function.

Device is not
receiving
sufficient power.

Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.

Electrostatic
discharge due to
improper
grounding.

Check that all ground
connections have
been made properly.

Unit ignores
Cresnet
commands.

Unit is in Override
mode.

Take out of Override
mode by pressing
OVR button or
releasing override
contact closure.

22

DIN Rail High-Voltage Switch: DIN-8SW8 Operations & Installation Guide – DOC. 6666B

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