Canon BJC-8200 - Manual (Page 52)

Cannot install the printer
driver or the scanner driver
Check the following items if you cannot install the printer driver or the
scanner driver. If you must re-install either driver, note the following points.
Always uninstall the current printer driver before installing it again.
• For details about uninstalling the printer driver, refer to the "BJC-8200 Reference Guide" on the CD-ROM.
You do not need to uninstall the current printer driver before re-installing the printer driver.
Use the Easy install method to re-install the printer driver.
● Make sure the driver was installed correctly
Refer to the “Quick Start Guide” and install the printer driver using the correct procedure.
• If an error occurred and you forcibly shut down the installation, you may not be able to install the printer
driver because the operating system is no longer stable. Restart the computer and then install the
printer driver again.
● Other software applications are running in the background
Quit all other software applications that are running in the background and start the installation again.
● Make sure that the drive holding the CD-ROM was specified correctly
After you set the CD-ROM in the CD-ROM drive, normally the setup screen opens automatically. If the initial screen does
not open automatically, double-click the My Computer icon and double-click the CD-ROM icon. Follow the instructions in
the “Quick Start Guide” complete the installation of the printer driver.
Normally as soon as you set the CD-ROM, the contents of the CD-ROM are displayed. If the contents are not displayed,
double-click the CD-ROM icon. Follow the instructions in the Quick Start Guide to install the printer driver.
● Confirm that the CD-ROM is operating normally
Use Windows 95 or Windows 98 Explorer to confirm that the CD-ROM is operating normally. If the Setup Software &
Reference Guide CD-ROM that you received with the printer is unreadable, call for service.
Use the Apple System Profiler, click the Device and Volumes tab, and test whether or not you can open the CD-ROM.
Macintosh
Windows
Macintosh
Windows
Memo
Macintosh
Reference
Windows
Install
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