Scientech PDA - Manual (Page 27)

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RETURNED GOODS PROCEDURE
Should it become necessary to return any item to Scientech for any reason, please contact our Product Service
Department at (800) 525-0522 or (303) 444-1361 or Fax (303) 444-9229 or E-mail INST@SCIENTECH-
INC.COM. When you call, please be ready to provide the model number, serial number and a description of
the problem. Frequently we can provide self-help information that will eliminate the need for returning the
unit(s).
If equipment return is required, please pack the items in the original box and packing material. As an
alternate, place equipment in a snug fitting box, then pack that box in a larger box with at least four inches of
packing material between the two boxes. Scientech does not assume responsibility for under packed items.
Please include the name and phone number of the person we should contact regarding repair question(s).
Normally, products are repaired and shipped within 5 working days after their arrival at the product service
facility. This is an average time and could vary depending on the workload.
Shipping Address: Scientech, Inc.
5649 Arapahoe Avenue
Boulder, CO 80303
U.S.A.
LIMITED WARRANTY
All Scientech accessories are warranted against defects in materials and workmanship within North America
for thee (3) years and all other areas for two (2) years from date of shipment. During the warranty period,
Scientech will repair, or at its option, replace at no charge, components that prove to be defective. The
equipment must be returned, shipping prepaid, to Scientech’s product service facility. This limited warranty
does not apply if the equipment is damaged by accident or misuse or as a result of Service or modification by
other than a Scientech service facility. The foregoing warranty is in lieu of all other warranties expressed or
implied including but not limited to any implied warranty of merchantability, fitness, or adequacy for any
particular purpose or use. Scientech, Inc., shall not be liable for any special incidental or consequential
damages whether in contract, tort, or otherwise.
If you received a PDA from Scientech, the warranty for the specific PDA rests with the manufacturer of the
PDA.