Special Projects Audio GXE lite User Manual

Page 18

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8. Troubleshooting

NOTICE: Most 'problems' associated with wireless systems are caused by low transmitter
battery power. Always keep your transmitter fully charged. If operating your Group.X units on
battery power, be certain that you are operating on a full charge for best performance.

Symptom

Possible Solution

No sound

Be certain that the Group.X primary power and the components
(receiver, CD) are switched ON. Be certain that the Evo transmitter is
switched ON.

Be certain that both receiver and transmitter are set to the same
frequency.

Re-check all levels on your PA system.

Be certain that the transmitter is not out of range.

Audio interference

If using two or more systems, be sure all systems are operating in
different frequencies.

Re-check your operating frequency according to the procedure noted in
the Quick Start Guide (Section 5).

Note that interference can come from a variety of sources. If interference
is experienced on multiple channels, the source is likely nearby (other
electronic systems in the same building).

Note that some cell phone signals are known to interfere with audio
systems, regardless of operating frequency.

Distortion

Check the receiver’s volume control – if it is too high, it may overload
your system.

Those with loud voices may move the element away from the mouth.

Below the lips or to the side of the mouth are recommended positions.

Incorrect placement may cause distortion by overloading the
microphone.

Diminished performance

Be certain the transmitter battery is fully charged.

Be certain the Group.X battery is fully charged.

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GXE