StarTech.com SV565LANDUA - Manual (Page 10)

Instruction Manual
7
Problem Cause Solution
Link LED on Local
Extender unit is on,
USB LED on Local
Extender unit is
amber.
The host computer is
not powered on.
The Local Extender
unit is not connected
to the computer.
The computer does
not support USB
hubs.
The unit is
malfunctioning.
The USB cable is
defective.
1. Disconnect all USB devices from
the Remote Extender unit.
2. Disconnect the Local Extender
unit from the computer.
3. Disconnect the Local Extender
and Remote Extender units from
the DC power adapters.
4. Reconnect the Local Extender
unit to the DC power adapter.
5. Reconnect the Remote
Extender unit to the DC power
adapter.
6. Reconnect the USB devices to
the Remote Extender unit.
7. Reconnect the Local Extender
unit to the computer.
8. If the USB LED continues to be
off, contact Technical Support.
The monitor has a
black screen and the
video LED is blinking
amber.
The resolution being
sent by the host
computer is not
compatible with
the KVM extender
product.
1. Restart and power cycle the
host computer.
2. Connect the monitor directly to
the host computer.
3. Change to a supported
resolution.