Troubleshooting – StarTech.com PM1115P2 Full User Manual

Page 37

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Instruction Manual

35

Restart Section

The Restart Section allows you to save all changed settings and restart the print server.

Click OK to perform the restart.

Troubleshooting

The following chart outlines common questions / issues and possible solutions.

Question / Issue

Possible Solution

The setup Wizard can’t find

print server.

A personal firewall may be blocking the connection.

Temporarily disable the firewall or adjust the

security level lower.

PSAdmin reports “Create

Print server Error”, “Create

Printer Error”, or “Create Print

Queue Error” while using

Auto Setup.

The print server name, the printer name, or the

print queue name you specified in the Auto Setup

dialogue box contains a space. Type a new name

without a space or use a dash (-) or underscore (_)

instead.

PSAdmin reports “Print

server Already Exists”, “Printer

Already Exists”, or “Print

Queue Already Exists” after

specifying the print server

name, or the print queue

name in Auto Setup.

Specify a new print server name or queue name in

the Auto Setup.

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