StarTech.com PM1115P2 Full - Manual (Page 38)

Instruction Manual
36
Print jobs are sent to the
print queue successfully, but
fail to be sent to the printer
1. The Print server Name/Print Queue configuration
in PCONSOLE is incorrect.
2. The Print server name specified and stored in the
print server memory doesn’t match the same one
set in PCONSOLE.
3. The network cable or power adapter connected
to the print server is loose or disconnected.
4. The printer is off-line, jammed or out of paper.
Print jobs start printing, but
print very slowly or print
unknown characters
A printer driver is missing or is incompatible with
that printer. Using a print driver that is not specific
for the printer can cause printing errors. Install the
proper printer driver. If these printer drivers are
not available to you, please contact your printer
manufacturer.
The upgrading process
indication bar stops and does
not seem to proceed again
while upgrading the print
server.
1. Check the network cabling, especially from the
workstation running the PSAdmin to the print
server unit.
2. Run the PSAdmin and upgrade the print server
again.
The Status LED light keeps
blinking after POST.
The last upgrade process was not completed.
The print server must be upgraded again using
PSAdmin.