General troubleshooting, How do i restore all of the factory presets, How do i perform a full factory reset – TC-Helicon Play Acoustic - Reference Manual User Manual
Page 67
Play Acoustic – Reference manual (2014-07-16) 65
Sometimes, things just aren’t working the way
you expect them to. Here are a few things to
keep an eye on.
General troubleshooting
“I’m singing, but I can’t
hear anything!”
►
Make sure you have turned up the input gain,
so that the input LED is lighting green.
►
Have you plugged in your headphones or con-
nected to a PA?
►
Is the PA turned on, connected to its speakers
and receiving signal?
If not, check your PA manual to make sure ev-
erything is set up correctly.
►
Are you using a condenser mic?
►
Did you make sure to change the microphone
type to condenser in the setup menu?
“I have turned on the harmony
effects, but they don’t sound right.”
►
Did you select a key/scale?
►
Is it the right key for the song?
►
If you are using RoomSense to listen for Key
information, make sure it’s close to whichever
instrument is playing the most clearly defined
chords (Rhythm Guitar, Piano etc.).
►
If you are using an MP3 player to sing along
with tracks, set the AUX IN TYPE parameter
in the Setup Menu to TRACKS. Some tracks
will work better for NaturalPlay than others,
based on the mix and instrumentation of the
recording.
►
If you are using Guitar to control harmony,
make sure you have got the Key set to AUTO
on the harmony effect page.
“None of the effects seem to be
making any changes to the sound!”
►
Is the unit in Talk/Tuner mode?
►
If the HIT LED is flashing, tap it once to return
to normal operation.
“How do I restore all of
the factory presets?”
►
When powering up the unit, press and hold
the two “arrow” buttons next to the Control
Knob.
Any changes you have made to pre-
sets will be erased!
►
Back up your custom presets via VoiceSup-
port.
“How do I perform a full
factory reset?”
►
When powering up the unit, press and hold
“Back” and “store”.
►
Any changes you have made to presets or set-
up information will be erased.
►
Back up your custom presets and setup data
via VoiceSupport.
“VoiceSupport is a bit confusing –
where can I learn more about it?”
►
Go to