TC-Helicon VoiceLive Rack Full User's Manual - Manual (Page 86)

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Where can I find support for this product?
TC-Helicon has a comprehensive support system
for our products. Go to www.tc-helicon.com/sup-
port and click on the links below either Support
by Product or FAQ and Contact.
I can’t set Tap tempo for some presets,
what’s happening?
These are set to a specific time. To make them
Tap-able, find the Delay edit tab in the Edit menu
and set the Source parameter to Tap. Store if
desired.
Why am I hearing distortion?
The Transducer effect has distortion styles but
if that effect is off, press the Input Gain button
while you sing to check that your input is not
clipping.
I’m hearing feedback when I use VoiceLive
Rack, how can I minimize that?
Adjust the gate in the Tone menu by increasing
the Lead and Harmony attenuation and/or setting
the Gate parameter to Manual and raising the
Threshold. Ensure that monitors are pointing at
the dead area of the mic. As a last resort, turn off
Tone or reduce stage and monitor levels.
I’m hearing chorusing when I sing but no
effects blocks are on, why is that?
This is due to the Pitch effect being active. It
constantly adjusts your pitch to make you more in
tune and you are hearing the difference between
your voice through head resonance and the pitch
corrected version in your PA or monitor.
The Mic Control parameter seems to be
triggering on its own when I sing, what’s
happening?
A few input devices may cause this. You can a)
switch mics b) turn off Mic Control in the Setup
menu.
I have a MIDI keyboard connected to the
MIDI In jack and both are on the same
channel but still nothing’s happening, do I
need to adjust something?
Set the USB Control parameter in the System tab
of the Setup menu to Off.
I’ve connected the input and output to my
PA but I’m not getting any signal into or out
of VoiceLive Rack, what’s up?
Confirm that the Output mix control is turned
up. Note that 0dB means “full” not “off ”. Check
that the Digital In parameter in the I/O tab of the
Setup menu is set to either USB Stereo or S/PDIF
Stereo.
Frequently Asked Questions (FAQ)