Twin Eagles TESB132-B - Manual (Page 10)

9
TWIN EAGLES WARRANTY
ONE-YEAR FULL WARRANTY: Twin Eagles warrants the outdoor Side Burners and all of their component
parts, to be free from defects in materials and workmanship under normal
residential use for a period of one year from the original date of purchase.
Twin Eagles will repair or replace, at its option, any part, which fail or is
found to be defective during the warranty period, at no cost to the original
purchaser. Warranty service must be performed by a Twin Eagles authorized
representative during normal business hours.
WARRANTY LIMITATIONS & EXCLUSIONS
This warranty shall apply only to the products purchased and located in the continental United States and Canada.
The warranty coverage begins on the original date of purchase and proof of date of purchase is required. In order to
activate the warranty, we require that you send in the attached warranty registration card or register on-line at our
website, www.twineaglesbbq.com. This warranty applies only to the original owner and may not be transferred.
This warranty does not apply to damages resulting from negligence, alteration, misuse, abuse, accident, natural
disaster, loss of electrical power to the product for any reason, improper installation or improper operation,
unauthorized adjustments or calibrations, dings, dents, scratches, or damages due to harsh cleaning chemicals. This
warranty does not apply to rust, corrosion, discoloration, surface scratches, weather and atmospheric related staining
and oxidation which are normal conditions and to be expected with any outdoor products unless the affected
component becomes inoperable. This warranty does not apply to commercial use, or to products with altered or
removed serial numbers. Twin Eagles shall not be liable for incidental, consequential, special or contingent
damages resulting from its breach of this written warranty or any implied warranty.
WARRANTY SERVICE & REPLACEMENT PARTS: Call your authorized selling dealer or call Twin Eagles
directly at 800-789-2206. Be prepared to furnish the following information: Purchaser’s name, model and serial
number of the appliance, date of purchase and the accurate description of the problem. Twin Eagles will not pay for
service calls for correcting an installation problem. Owner shall be responsible for proper installation, providing
normal care and maintenance, providing proof of purchase upon request and making the appliance accessible for
service. In the event of any warranty replacement, all removal, replacement, installation and shipping costs are the
responsibility of the grill owner.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on
consequential damages. This warranty gives you specific legal rights and you may have other rights, which vary
from state to state.