YSI PC6000 - Manual (Page 32)

SECTION 6 TROUBLESHOOTING
This section contains a troubleshooting table that will be helpful to identify the causes of the
most common difficulties that may occur while operating the PC6000 software. The Symptom
column describes the type of difficulty that you might experience. The Possible cause column
describes the conditions that might cause the stated symptom. The Action column provides
simple steps that can be followed to correct for the "possible cause" and cure the "symptom"
being experienced. The column entitled Ref is the number of the reference section and
subsection in the manual where you may find additional information.
If you need assistance that this Troubleshooting section can not provide, please contact YSI or
your authorized dealer. See Section 7 for specific contact information.
SYMPTOMS POSSIBLE CAUSE ACTIONS REF
PC6000 software
operates but no data
are captured to disk. Data capture not set up Move cursor to data capture
setup and make proper
selections. 3
Will not auto configure. Enter parser, site name , ID 5
After auto configure, no data
arrives Return to sonde menu and start
sonde
PC6000 displays data,
no files found. Data directory path not
recognized Move cursor to PC6000
Advanced setup and establish a
directory 2
Data files not readable Export file as PRN, CDF, SDF 6
Expected parameters
are not displayed on
reports or plots Parameters not added to Y-
axis list Add parameter 3
Sensor disabled Check sensor setup instructions
in the sonde manual
Unable to print
reports or plots Printer port improperly
configured Try a screen print out to the
printer (print scrn)
Printer port improperly set Check setup 6
Printer type improperly
selected Check setup 6
Print cable improperly
connected Check connections at both ends
Video screen of PC is
not readable Incorrect menu color option
has been selected Select appropriate menu
parameter
Incorrect graphic mode Select compatible graphic mode 5
When selecting
“sonde” from PC6000
top line, sonde menu
not shown Prompt # appears in place of
menu Type “menu” and press (enter) 4
Communication problem Make certain com port
selection is correct.