Canon BJC-3000 - Manual (Page 64)

62
Paper jams
Solution:
Slowly pull the paper out from the paper feed side or the paper output side, whichever is easier.
If the paper tears and some of it is left in the printer, switch the printer off, open the front cover and remove
the jammed paper fragments.
If you cannot remove the jammed paper, press the POWER button twice to eject the jammed paper automati-
cally. Start the print job again.
Paper misfeeds
Cause:
Paper is too thick.
Solution:
Use paper of the specified thickness.
Paper within the range from 64 to 105 g/m
2 can be loaded in the auto sheet feeder.
Cause:
Auto sheet feeder overloaded.
Solution:
Check that you do not exceed the sheet feeder capacity.
Paper will not feed correctly if you exceed the described number of sheets.
Cause:
Paper rest not raised.
Solution:
The paper rest should be raised unless you are loading A5 Landscape, envelopes, or banner paper.
If the paper rest is not raised, the media will not slide fully into the paper feed slot and will not feed into the
printer correctly.