Troubleshooting, Always make these initial checks first, Service tech. information troubleshooting – Sears 625.34855 User Manual

Page 20

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SECTION 5

SERVICE TECH. INFORMATION

TROUBLESHOOTING

Keep this manual with your water softener. If repairs are needed, the service technician must have the
information on the following 8 pages. For telephone assistance, call toll free, f-800-426-9345.

ALWAYS MAKE THESE INITIAL CHECKS FIRST

1.

Does the time display show the correct time of day?

—If display is blank, check power source to the soft'

ener.

—If time is flashing, power was off for over 24 hours. The

softener resumes normal operation but regenerations
occur at the wrong time.

—If an error code (Example; Err3) shows in the face plate

display, go to dt/rOMAT/C ELECTRONIC DIAGNOS'
TICS.

2.

Plumbing bypass valve(s) must be in Full Service

position.

3.

The inlet and outlet pipes must connect to the softener

inlet and outlet respectively.

4.

Is the transformer plugged into a "live”, grounded wall

outlet, and the power cable fastened securely?

5.

The valve drain hose must be free of kinks and sharp

bends, and not elevated over 8 ft. above the floor.

REMOVE THE TOP COVER AND SALT TANK COVER

6

.

Is there salt in the storage tank?

7.

Is the brine tubing connected? (See water flow

diagrams).

8

.

Is the brine valve float set right? (See page 23).

9.

Press the #1 SELECT button 2 times to display the

hardness setting. Be sure it is the correct setting for the
household s water supply. (Make a hardness test of the
raw water and compare with the hardness setting. Also
test a soft water sample to verify if a problem exists.)
Press the #1 SELECT button twice more to return to
present time in the display.

If you do not find the problem after making initial checks,
do the

MANUAL

INITIATED ELECTRONIC DIAGNOSTICS,

and the MANUAL ADVANCE REGENERATION CHECK.

9ti

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