Warranty, Liftmaster, Service is on call – Chamberlain ATS 2113X User Manual

Page 32: How to order repair parts

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© 2010, The Chamberlain Group, Inc.

114A3155E

All Rights Reserved

LIFTMASTER

®

SERVICE

IS ON CALL

OUR LARGE SERVICE ORGANIZATION

SPANS AMERICA

INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS

YOUR TELEPHONE SIX DAYS A WEEK. SIMPLY DIAL OUR TOLL

FREE NUMBER:

1-800-528-2817

HOURS: (Central Std. Time)

6:00 A.M. TO 7:00 P.M. - Monday through Friday

8:00 A.M. TO 6:00 P.M. - Saturday

8:00 A.M. TO 4:30 P.M. - Sunday

www.liftmaster.com

For professional installation, parts and service, contact your
local LIFTMASTER/CHAMBERLAIN dealer. Look for him in the
Yellow Pages, or call our Service number for a list of dealers in
your area.

HOW TO ORDER

REPAIR PARTS

Selling prices will be furnished on request or parts will be

shipped at prevailing prices and you will be billed accordingly.

WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE

FOLLOWING INFORMATION:

PART NUMBER

PART NAME

MODEL NUMBER

ADDRESS ORDERS TO:

THE CHAMBERLAIN GROUP, INC.

Technical Support Group

6020 S. Country Club Road

Tucson, Arizona 85706

SERVICE INFORMATION

TOLL FREE NUMBER:

1-800-528-2817

LIFTMASTER

®

ONE YEAR LIMITED WARRANTY

LIFETIME MOTOR LIMITED WARRANTY

The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it
is free from defect in materials and/or workmanship for a period of one year from the date of purchase [and that the motor is free from defect in materials and/or
workmanship for the lifetime of the product]. The proper operation of this product is dependent on your compliance with the instructions regarding installation,
operation, maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-2817, toll free, before dismantling
this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of shipping instructions when you call.
Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller
for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole
option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED
WARRANTIES WITH RESPECT TO THE MOTOR, WHICH ARE LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR],
AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER
INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY
MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED
UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.

THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING
BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY
PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD
RESULT IN A FEE TO YOU.

UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE,
OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR
STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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