0 introduction, 1 troubleshooting tips – Datamax DMX E E-4204 User Manual

Page 61

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E-Class

51

6.0 Introduction

Occasionally, situations arise that require troubleshooting. Possible
problem situations and potential solutions are listed in this section. While
not every situation is addressed, you may find some of these tips helpful.
After the correction action is taken press the FEED button to clear the
alarm. Contact a qualified service technician for problems that persist or
are not covered in this section.

6.1 Troubleshooting Tips


The following table lists the symptoms and the associated page numbers
of the topics covered in the troubleshooting section.

Problem

Page

Unacceptable print quality

52

The printer does not print or prints several labels at once

52

The ribbon does not advance

52

Skips every other label

53

Unable to print in rotation 4

53

Prints light on the right side of the label

53

Printer fails to turn on

53

Label advances 1-2 inches before a fault indication

54

Label advances 16 inches before a fault indication

54

Tracking Problems

54

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