3xLOGIC VIGIL Client User Manual

Page 42

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3xLOGIC’s VIGIL Client - Users Guide Page 42

Doc# 12031914

Exception Event Playback

Double click on an entry in the Exception Events window, or right click and choose Playback to open the
Playback window. Exception Event Playback will have a V-POS Tab available in the Advanced Features Section
of the Playback Window.

Camera

V-POS Exception Events can require views from multiple cameras. Select a camera from the drop
down list to open another playback window queued up to the same time frame as the Exception Event.

Email

A Still Image of the Selected Camera can be Emailed as a POS/ATM Report. This report is the same as
the Printed Exception Report which includes still image of the current frame, in the print options
window; check Include Notes to print the Event Flag and Notes with the Still Image, check Include
Data to print the receipt data with the Still Image. This can be emailed as a Bitmap, JPEG or no image
included POS/ATM Report.

V-POS Data

Open the V-POS Data window.
This window will show the reciept
with the item that triggered the
Exception Event. The Line item
that triggered the Exception will
be highlighted in red text.

Event ...

Notes

View / Enter Notes that have been entered for this Exception Event. These notes
are stored on the V-POS Server and can be viewed and edited by any connected
client.

Event Flag

Select an Event Flag from the Drop down. These Event Flags are configured on
the V-POS Server and can be used by any connected client.

Acknowledge

Click to Acknowledge the Exception Event. 'Only acknowledge events on
playback' must be enabled in V-POS Settings for this option to be available.

Save

Click to Save the Notes and Event Flag. If 'Close playback window when save
event flag or notes' is enabled in V-POS Settings, this will also close the playback
window.

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