Important notice, Product registration, If service is needed – Electrocompaniet ECM 2 User Manual

Page 33: User manual updates online, Copyright protection

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33

ENG

Important Notice

Proper ventilation is important. It is important that there is at least 3-5 cm (1-2inches) of air on the left/right

side of the ECM and 5-8 cm (2-3 inches) above. Never cover the ventilation area.

Product registration

Please consider registering your product with Electrocompaniet.

Registering will make sure you are informed about important information about your Electrocompaniet

product, including notifications when a new firmware version is available for your system.

Please go to http://members.electrocompaniet.no register your product.

If Service is needed

Your dealer will have all relevant information regarding the service centers in your area, and will ensure that

your unit is serviced with minimum delay. It is our general policy to have your unit returned to you within five

working days. This is an average time, and can vary locally, depending on the workload at that particular

service station. If, for some reason, there are no service facilities available in your country, please ship the

unit to the following address:

Electrocompaniet as,

Breivikveien 7,

N-4120 Tau,

Norway

Web: www.electrocompaniet.no

Service department: www.electrocompaniet.no/Support

The end user is responsible for all shipping charges, insurance, re-importation and duty charges.

When shipping a product to the factory for service, always include the following:

1. A sales slip or other proof of purchase if repair is claimed under warranty.

2. A proforma invoice with value of goods, stating that the ECM 2 is returned to Norway for repair.

3. An accompanying letter describing faults, symptoms, or problems with the unit.

4. Always ship the unit in its original carton and packaging material to prevent damage in transit.

Electrocompaniet will not cover damages incurred in transit. If you require further information concerning the

operation of the unit, or if you have any questions related to service, please do not hesitate to contact your

dealer or your national distributor.

User Manual Updates Online

An updated version of the User Manual may be available online at the Electrocompaniet web site.

Occasional updates are needed to reflect new features added to the player since the User Manual was

printed. As future firmware updates bring in new features and functions, the online version of the User

Manual will be updated accordingly.

Copyright Protection

Reverse engineering or disassembly is prohibited.

Part of the software is open-sourced under the GPL license.

Please contact us for availability.

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