EmberGlo ES10 - Manual (Page 5)

Trouble Shooting Chart
5
Trouble
Chart
DANGER: READ AND UNDERSTAND THIS BULLETIN THOROUGHLY BEFORE
STARTING ANY TROUBLE SHOOTING. AN INADVERTENT SERVICE ERROR COULD
RESULT IN SEVERE PERSONAL INJURY OR DEATH. ONLY A TRAINED EXPERIENCED
SERVICE TECHNICIAN SHOULD ATTEMPT ANY REPAIR PROCEDURE.
Qualified service agencies are available at most locations—Refer to EmberGlo listing of
AUTHORIZED SERVICE AGENCIES included in Standard Equipment Catalog.
IMPORTANT: Defective wiring or loose connections can simulate the defects outlined
below. Check associated wiring before replacing a component.
I.
UNIT DOES NOT HEAT—SWITCH ON, LIGHT OUT
A.
Confirm male twist-lock plug is plugged in and properly twisted (rotate clockwise).
B. Confirm twist-lock receptacle is energized—reset breaker or repair house wiring.
WARNING: The following checks through III. D. should be done with power cord
removed from receptacle.
C.
Confirm continuity in 4-conductor cord—replace if defective.
D. Confirm continuity in double pole, single throw Power Switch, terminals 1-2 and 4-5—
replace Power Switch if defective.
II. UNIT DOES NOT HEAT EVENLY OR STEAMS ONLY ON ONE END OF STEAM
GENERATOR CASTING—SWITCH ON, LIGHT ON.
A.
Confirm continuity of each of two Thermal Cut-offs— replace if defective.
B. Confirm continuity of each of two Thermostats—replace if defective.
C. Confirm continuity of each of two Heating Elements— replace entire Steam Generator
Casting if defective.
III. UNIT HEATS UP, BUT DOES NOT STEAM—NO WATER EVIDENT
A. Confirm Manual Water Supply Valve is open and Water Hose Assembly is properly
hooked up. Refer to INSTALLATION-Water. A quick way to confirm water line
is operational is to disconnect Water Hose at quick disconnect fitting and push a small
probe into quick disconnect fitting—water should flow freely.
B. Check and clean Water Nozzles, Water Inlet and Strainers. Refer to MAINTENANCE-
AS REQUIRED.
C. Confirm continuity of Steam Push Button Switch when depressed—replace if defective.
D. Confirm continuity of water Solenoid Valve—replace if defective.
E. Water Solenoid Valve—Power Switch on, light on, confirm 120 volts to GND on terminals
2 and 5 of Power Switch, both terminals of both Thermal Cut-offs, and terminal 3 of
Square Steam Button. With square Stem Button depressed, confirm 120 volts to GND
on terminal 4 of Switch and blue lead terminal of Water Solenoid Valve. An audible click
should be heard when Valve is energized—if no click, jumper white lead terminal of Valve
to GND. If click is heard with jumper attached, white neutral wires are faulty from Valve
thru both heater elements to neutral on 4-conductor cord. Locate fault and repair. If no
click, Water Solenoid Valve is defective and should be replaced.
IV. UNIT FLOODS—SELECTOR SWITCH TO MANUAL; SQUARE STEAM PUSH BUTTON
NOT DEPRESSED.
A.
Water Solenoid Valve seat is dirty and valve cannot close completely or is defective—
clean or replace as required.
WARNING: The following checks through Section V part B should be done with power
cord plugged in and properly twisted. Use extreme care as bare wire terminals and/or bare
wires are exposed.
V.
UNIT FLOODS—SELECTOR SWITCH TO CYCLE
A.
Same as IV.A..
B. STEAM SHOT, OFF TIME set for too frequent shots—refer to OPERATION 3B.
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