Eurocom P170HM Neptune User Manual

Page 228

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Troubleshooting

8 - 10 Problems & Possible Solutions

8

The TouchPad doesn’t
work.

The Touchpad has been disabled. Press the Touchpad toggle (Fn + F1) key combination (make
sure you have installed the Touchpad driver.

The system freezes or
the screen goes dark.

The system’s power saving features have timed-out. Use the AC/DC adapter, press a key on the
keyboard, or press the sleep (Fn + F4) key combination, or press the power button if no LEDs are
lit.

The system never goes
into a power saving
mode
.

Power Options features are not enabled. Go to the Windows Power Options menu and enable
the features you prefer (see

“Power-Saving States” on page 3 - 6

). Make sure you have

enabled Hibernate mode from the control panel.

The

Wireless LAN/

Bluetooth/PC Camera
modules
cannot be
detected.

The modules are off. Check the appropriate LED indicator to see if the modules are on or off (see

Table 1 - 4, on page 1 - 11

). If the LED indicator is not illuminated, then press the appropriate

function key combination in order to enable the modules.

The

Wireless LAN/

Bluetooth/PC Camera
modules
cannot be
configured.

The driver(s) for the module(s) have not been installed. Make sure you have installed the driver
for the appropriate module (see the instructions in

Chapter 7 “Modules”

for the appropriate

module).

Problem

Possible Cause - Solution

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