Chapter 13 - troubleshooting / error messages – Hanna Instruments HI 9829 User Manual

Page 78

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HI 9829

displays error messages to aid in troubleshooting. Warnings are dis-

played for most issues, while Errors are displayed for critical issues.
See the calibration chapter for messages that can occur during calibration. Other
messages are listed below.

• “Log space full” appears when the meter

memory is full and additional data cannot be
logged or downloaded from a logging probe.
Delete one or more lots from the meter (Log /
Meter Log), or download and delete one or
more logs from the probe.

• “Low probe external power supply level! Probe

parameters disabled”: the battery voltage sup-
plied from the meter to the probe is too low and
the measurements could be adversely affected.
All parameters set on probe are disabled. Press
left soft key, check the connection between meter
and probe. If the problem persists, contact the
HANNA service center.

• “Power fault. Check the probe cable”: this mes-

sage may appear when powering up the meter
with a probe connected. If the meter detects a
high load on the probe connection this mes-
sage is triggered. Check the probe cable. If the
problem persists, contact the HANNA service
center.

• “Language data not available”: this message

appears when powering up the meter if the lan-
guage file is not seen by the meter. Restart the
meter to verify this is a true meter error. If the
problem persists, contact the HANNA service center.

Chapter 13 - TROUBLESHOOTING / ERROR MESSAGES

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