Heath Consultants Optical Methane Detector (OM) - Manual (Page 38)

38
S
ERVICE
The following suggestions will expedite the repair of your
instrument:
·Package carefully, using the original shipping carton if
available, and return all components.
·Specify your complete shipping and billing addresses.
·Specify the instrument or product name, model number, and
serial numbers on all correspondence.
·Include a brief description of the problem you are experienc-
ing and specify the person to be contacted for information.
Customer Assistance and Service Locations
If for any reason assistance is required, technical or otherwise,
please contact Heath Customer Service at the following phone
number. If it is necessary to ship the OMD for service or
repair, you may use the original shipping box and ship the
OMD to the following address:
NOTE:
The OMD can be returned only after calling customer
service to obtain a Return Authorization tracking number.