ParkZone PKZU2380 - Manual (Page 17)

17 EN
address, and RMA number are clearly written on
the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon
Product Support offi
ce.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-
of-purchase date. Provided warranty conditions
have been met, your Product will be serviced or
replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by
warranty, service will be completed and
payment will be required without notifi cation
or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By
submitting the item for service you are agreeing
to payment of the service without notifi cation.
Service estimates are available upon request.
You must include this request with your item
submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return
freight. Horizon accepts money orders and
cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By
submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to
Product compliant in the country of use and
ownership. If received, a non-compliant
Product will not be serviced. Further, the
sender will be responsible for arranging
return shipment of the un-serviced Product,
through a carrier of the sender’s choice and at
the sender’s expense. Horizon will hold non-
compliant Product for a period of 60 days from
notifi cation, after which it will be discarded.
Warranty and Service Information
Country of
Purchase
Horizon Hobby Phone Number/Email Adress Address
United
States of
America
Horizon Service Center
(Repairs and Repair
Requests)
servicecenter.horizonhobby.
com/RequestForm/
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Horizon Product Support
(Product Technical
Assistance) www.quickbase.com/db/
bghj7ey8c?a=GenNewRecord
888-959-2305
Sales
[email protected]
888-959-2305
United
Kingdom Service/Parts/Sales:
Horizon Hobby Limited [email protected]
+44 (0) 1279 641 097
Units 1–4 , Ployters Rd,
Staple Tye Harlow, Essex,
CM18 7NS, United
Kingdom
Germany
Horizon Technischer Service [email protected]
+49 (0) 4121 2655 100 Christian-Junge-Straße 1
25337 Elmshorn, Germany
Sales: Horizon Hobby GmbH
France
Service/Parts/Sales:
Horizon Hobby SAS
infofrance@horizonhobby.
com
+33 (0) 1 60 18 34 90
11 Rue Georges Charpak
77127 Lieusaint, France
China
Service/Parts/Sales:
Horizon Hobby – China [email protected]
+86 (021) 5180 9868
Room 506,
No. 97 Changshou Rd.
Shanghai, China 200060