Pitney Bowes MapInfo Professional - Manual (Page 41)

Connection Failures
Failure to connect to the license server can occur for several reasons.
First, although you may know the license server name and port number, the license server administrator
may not have had an opportunity to install it yet. In this case, MapInfo Professional cannot find the license
server you specified. To use MapInfo Professional, you can start the courtesy period, and then connect
when you know that the license server has been installed and is running.
Failures can also occur if the license server has been moved to a different computer. In this case, you
were previously able to connect to the license server, but the license server was moved since the last
time you used MapInfo Professional. MapInfo Professional is looking for the license server in its previous
location. If MapInfo Professional cannot connect to the license server at startup, the Connect to License
Server dialog opens. For more information, see
Connecting after Installation . See your license server
administrator for the correct license server name.
Finally, if all licenses have been checked out, you will not be able to run MapInfo Professional. You are
able to connect to the license server, but you cannot check out a license because they are all in use.
You will need to wait until a license becomes available before you can check out a license.
Borrowing a Concurrent License
Some concurrent licenses can be borrowed. Borrowed licenses enable you to use MapInfo Professional
when your computer is not able to connect to your license server. For example, if you have MapInfo
Professional installed on a laptop and you are going to be away from the office, you can borrow a license
to use MapInfo Professional while you are away. Check with your license server administrator to find
out if your concurrent license includes borrowing.
When you borrow a license, be sure to specify a borrow period that gives you sufficient time to use
MapInfo Professional before the license expires. If the license expires before you have an opportunity
to return it, the license is automatically returned to the license server. MapInfo Professional is unusable
until you can connect to your network again and check out a license.
To borrow a license, the computer that you want to put the borrowed license on must have MapInfo
Professional installed and be connected to the license server.
To borrow a license:
1. Open MapInfo Professional.
2. On the Help menu, point to Licensing and click Borrow license to open the Borrow MapInfo
Professional License dialog box.
3. Specify the number of days that you want to borrow the license. You can specify from the maximum
borrow period that an administrator has set.
4. Click Borrow License.
After a few moments, an activation message opens to tell you that the license was borrowed from
the server successfully.
5. Click OK.
You can use MapInfo Professional on this computer while not connected to your network for the
borrow period that you specified.
A License Server administrator can set the license borrow period between 1 to 365 days,
with the default being 365 days. Once a limit is set in the License Server Utility, a MapInfo
Professional installation may borrow the license for a maximum of that many days. Note:
Returning a Borrowed License
To return a borrowed license, you must reconnect the computer that is using the borrowed license to
your network. If it is not connected, the Return borrowed license command will not be available.
To return a borrowed license:
1. Reconnect the computer to your network.
41 Install Guide
Chapter 3: Starting and Activating MapInfo Professional