Pitney Bowes MapInfo Professional - Manual (Page 43)

The server name is in the format \\yourlicenseserver, and is the name or IP address for the
machine that the license server is installed to. The port number defaults to 27000 but it can Note:
be set by your License Server system administrator. Check with your administrator if the port
number is not working.
4. Type in your License Server’s (machine) name in the License Server Name field and the port number
in the License Server Port Number field or leave the default entry in place.
5. Click Next to continue.
Follow the prompts in the next screens through until you finish the installation.
When you open MapInfo Professional for the first time, one of the following occurs:
• If the application finds the license server, and the serial number, activation code, and port numbers
are correct, the application opens and the product is activated.
• If the application did not access the license server, did not recognize the serial number or activation
code, or did not recognize the port number, an error message opens. We recommend that you review
these components to ensure that they are correct and/or work with your system administrator to review
these four pieces of information. Correct the erroneous information and begin the activation process
again.
After you activate your license, you can review the licensing details in MapInfo Professional by selecting
Help > About this Product.
In the About this Product dialog box, the serial number, access code, and licensing details display in
this box for future reference.
Troubleshooting a Distributed or Borrowable License
You will see the following issues after upgrading MapInfo Professional with a distributed or borrowable
license if the License Server has not been upgraded to a compatible version:
• MapInfo Professional is unable to borrow a borrowable license.
• MapInfo Professional is unable to activate a distributed license from the License Server.
If this occurs, contact your License Server administrator and have them upgrade the License Server to
a compatible version to your MapInfo Professional. A compatible License Server version is one that is
released with or after the version of MapInfo Professional that you are upgrading to.
Transferring a Distributed License
You can transfer a distributed license to your License Server, when you want to move the license to
another computer.
43 Install Guide
Chapter 3: Starting and Activating MapInfo Professional