Pitney Bowes MapMarker USA - Manual (Page 31)

Chapter 2:
Installing MapMarker
MapMarker USA 25
31
User Guide
If you do need to generate a new license file, you can run the license manager. This file is named
LicAsssist.exe on Windows platforms and licassist for UNIX platforms. Instructions for running the
license manager are included in the licassist.txt file. Both LicAssist.exe and licassist.txt are located
on your software media under the licassist/platform folder, where platform is either windows or your
specific UNIX platform.
L
You cannot use an existing MapMarker USA v24 license file. Only a new v25 license file can
be used to run MapMarker USA v25.
Your MapMarker USA v25 licence file will be named as follows, depending on whether it is a Server
or Desktop installation:
• mmusa_<MYMACHINE-NAME>.lic
• mmusad_<MYMACHINE-NAME>.lic (the d in the filename indicates Desktop)
Troubleshooting License File Errors
If you are missing a software license, or have an expired or invalid license, you may receive one of
the following messages. Follow the suggested actions.
Software License Error Messages
Error Message Description and Corrective Action
Invalid License Password or Invalid License file. The license file is created with a default
password. If it was created with a non-default
password, this password can be specified in
the USA_DataManagerSettings.properties
file. If the license file does not use the default
password or the correct password is not
specified in the properties file, you can
receive this error. This is a very uncommon
situation for end users.
License does not match the current machine. You may have used a v24 license file. Or you
may be using a v25 license with the wrong
machine. Licenses are machine-specific. You
must obtain a v25 license file from Customer
Service.