Turning Technologies Triton Proctor Application - Manual (Page 24)

Triton Data Collection System 24
tritondatacollectionsystem.com/triton-support
FAQS
Triton Web
• Can a user have multiple roles within Triton DCS?
No. Once an email address is associated to a role, it cannot be associated to another role. However, Site Managers
and Organization Managers may be given Proctor permissions.
• Can more than one Proctor share a Participant List?
No. Multiple Proctors cannot be assigned to a single Participant List.
• What is the maximum number of participants allowed in a participant list?
A single Participant List can contain up to 1,000 Participants.
• What is the largest Blueprint a user can create?
The largest Blueprint can include up to: 10 Answer Documents with 10 versions a piece, with 250 questions in each
version.
• I deleted my associated files. Now I need them.
Triton DCS does not recover deleted files. Be sure to download the files to your computer prior to deletion (should you
need them in the future).
• Why do I receive the following message when uploading my template files? “The file you chose is invalid.”
Triton Web only allows you to upload CSV files. Verify that the file you are trying to upload has an extension of CSV.
For example Programs.csv.
• I am administering exams across time zones and my Schedule is available a day earlier than expected.
The Schedule activation date, begin date, makeup date and end date are based on the time zone selected when the
Schedule was created. The Schedule becomes active, begins, and ends at midnight on the selected days. For
instance, a Schedule was created by a user on the east coast and a Proctor is going to be administering the Schedule
on the west coast. The Schedule becomes active, begins and ends on midnight of the selected days on the east coast.
However, on the west coast the Schedule becomes active, begins and ends at 9 p.m. the day before the specified
dates when the Schedule was created.
Triton Proctor Application
• Is ResponseWare compatible with Triton DCS?
Triton DCS is only compatible with the ResponseCard NXT.