Ingenico ict220 - Manual (Page 23)

Page 22
ALL MATCH
SEC CODE MATCH ONLY
ADDRESS MATCH ONLY
NO DATA MATCHES
DATA NOT CHECKED
Message Text
All data entered is correct
Only the Security Code is correct
Only the Address is Correct
None of the data entered is Correct
The data has not been checked
Result
The terminal will display the results of the address check and the result will be printed on the
merchant receipt.
The ‘security message’ will advise the response for any information entered at the Security Code,
Address and Post Code prompts.
11. To accept the transaction press the GREEN button and
a customer receipt will be printed. Press the GREEN button
again and this will print a copy of the receipt for your
records.
To decline the transaction press the YELLOW button and a void receipt will be printed for the
customer. Press the GREEN button again and a void receipt will be printed for your records.
1. At the READY prompt, press the MENU button.
Using the key highlight REVERSAL and then press
the GREEN button.
2. The terminal will dial the authorisation centre and
display the message CONNECTION MADE. The terminal will
now confirm the reversal is successful and print a receipt.
3. Tear off the receipt and give this to the customer as a copy of the transaction. Press the GREEN
button.The terminal will now print a copy of the receipt for you to retain for your records.
Press the GREEN button and the terminal will return to the READY prompt.
If a reprint is required press the MENU button.
20. PIN Entry Failure
AUTH CODE: nnnnn
<security messages>
Press ENTER to Accept
Press CLEAR to Decline
If an incorrect PIN has been entered the terminal
will display INCORRECT, RE-ENTER PIN.
The cardholder should enter their PIN again and
press the GREEN button.
TRANSACTION MENU
Refund
Duplicate Receipt
Reversal
REVERSAL
Dialling
<Aquirer Name>
Incorrect - Re-enter
PIN: ****
Cardholder to key PIN
Enter=OK Clear=REKEY
19. Reversal
You can reverse the last previously authorised Sale or Refund transaction provided the reversal is
carried out within 30 seconds of completing the original transaction.