Troubleshooting – Abbott Freestyle Lite User Manual

Page 34

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32

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Meter does not enter the test mode after inserting a test strip.

Probable Cause

What to Do

The battery is dead.

Replace the battery (and reset the date and time,

if necessary.)

The battery is installed

incorrectly or there is no

battery in the meter.

Check that the battery is installed correctly with

the positive (+) sign facing upward, toward you.

Test strip inserted upside

down, wrong end in, or

incompletely inserted into

the meter.

Insert the FreeStyle Lite Test Strip with the

printed side up and the top of the strip in the

meter.

Defective meter or test strips. Call Customer Care.
Blood or foreign objects put

into the test strip port.

Call Customer Care.

Test does not start after applying the blood sample.

Probable Cause

What to Do

Blood sample too small.

You may add blood to the same sample area

of the FreeStyle Lite Test Strip from which you

started for up to 60 seconds from the time of

the first application. If necessary, repeat the test

using a new FreeStyle Lite Test Strip and a larger

blood sample.

Defective test strip.

Repeat the test with a new FreeStyle Lite Test

Strip

Sample applied after meter

times out (two minutes) and

turns off.

Repeat the test using a new test strip. Wait until

you see the Blood and Test Strip symbols on

the display screen before you apply the blood

sample.

Defective meter or test

strips.

Call Customer Care.

Troubleshooting

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