Product return policy and warranty, Warranty period, General terms – Channel Master Masterpiece 100 (5020) User Manual

Page 23

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Product Return Policy and Warranty

In Warranty / Out of Warranty / Credit Procedure Effective
Immediately

Warranty Period

:

90-day warranty applies to all Channel Master Products*
Dealers & Consumers: Dealers and consumers can return any In-
Warranty Channel Master product to the Warranty department for
repair or replacement. For In-Warranty service the consumer or dealer
must call Technical Service and request an RMA number in order to
return the product. The returned product must have the RMA number
visible on the box and must include the bill of sale showing the unit is
within the warranty period. If the unit is found to be defective under
our Warranty Policy Channel Master will repair or replace the item
at no charge. Products outside of the warranty period should not
be returned to Channel Master with the exception of any product
requested by Technical Support to be accessed for quality assurance
purposes. Technical Service Phone: +1.877.746.7261 * Some products
have extended term warranty periods.
WARRANTY: Effective Immediately

GENERAL TERMS

:

1.1 Subject to the provisions of this Warranty, CHANNEL MASTER

warrants that the equipment and software described in Paragraph

1.2 will conform to our specifications in all material respect and that

the equipment will be free from material defects in materials and

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